Privacy Policy

1. Controller

Luxury Property Maintenance (“we”, “us”) is the data controller. For questions or to exercise your rights contact: office@luxurypms.com.

 

2. Data we collect

We collect only data needed to provide services and communicate: name, email, phone, property address, service details, and payment information when applicable. We also collect technical data via cookies and site logs.

 

3. Purpose of processing

We use your data to:

- Provide and manage maintenance services and customer support.

- Process billing and administrative tasks.

- Send service-related communications and updates if you consent.

- Improve website functionality and security.

 

4. Legal basis

We process data based on consent, performance of a service contract, and compliance with legal obligations as applicable.

 

5. Sharing and recipients

We do not sell your data. We may share information with service providers and subcontractors required to deliver services (e.g., payment processors, maintenance professionals) under confidentiality and security agreements. We may disclose data when legally required.

 

6. Security

We implement reasonable technical and organizational measures to protect data against unauthorized access, loss, or disclosure.

 

7. Retention

We retain data for the duration of the contractual relationship, for applicable legal periods, or until you request deletion, unless legal obligations require otherwise.

 

8. Your rights

You have the right to access, rectify, erase, restrict, object to processing, and data portability where applicable. To exercise rights, contact office@luxurypms.com and include any required identification.

 

9. Cookies

We use first- and third-party cookies for site functionality, analytics, and user experience. You can manage or block cookies via your browser—some features may be affected.

 

10. Changes to this policy

We may update this policy. The current version will be posted on our site with the last updated date.

 

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